## History

### Apr 2026-Jul 2026

#### July

**No incidents reported**

#### June

30

**Scheduled Maintenance - Platform Upgrades (EU)**  
**5:35 AM**  
We will be performing scheduled maintenance to upgrade core infrastructure components that support platform performance and reliability.  
**What to expect:** The platform will be temporarily unavailable during this window. No action is needed on your end, and no data will be affected.  
**Why:** This upgrade strengthens the underlying systems that keep EvaluAgent fast and reliable for you.

[Incident Details](https://status.evaluagent.com/incidents/01KWBY4C5XYZX3K4C4X39JPVNB)

**Scheduled Maintenance - Platform Upgrades (US)**  
**5:34 AM**  
We will be performing scheduled maintenance to upgrade core infrastructure components that support platform performance and reliability.  
**What to expect:** The platform will be temporarily unavailable during this window. No action is needed on your end, and no data will be affected.  
**Why:** This upgrade strengthens the underlying systems that keep EvaluAgent fast and reliable for you.

[Incident Details](https://status.evaluagent.com/incidents/01KWBY37W2YZ9N6TBXWR17XFBH)

**Scheduled Maintenance - Platform Upgrades (AUS)**  
**5:33 AM**  
We will be performing scheduled maintenance to upgrade core infrastructure components that support platform performance and reliability.  
**What to expect:** The platform will be temporarily unavailable during this window. No action is needed on your end, and no data will be affected.  
**Why:** This upgrade strengthens the underlying systems that keep EvaluAgent fast and reliable for you.

[Incident Details](https://status.evaluagent.com/incidents/01KWBY1D6GM6XVQJ02628BGDKY)

#### May

12

**Delay in Processing Imported Contacts**  
**3:55 AM**  
This issue has now been resolved, and queues have been processing normally.  
We apologise for any inconvenience this may have caused you.

[Incident Details](https://status.evaluagent.com/incidents/01KRB2QWH2E8FB2K0W9M2T9E3S)

#### April

**No incidents reported**