Call Center QA & Performance Improvement Software - evaluagent
Complete visibility across every agent — human and AI.
Score, analyse, and improve every interaction your contact centre handles.
This is what 100% coverage looks like.
Not promises. Not pitch decks. Measurable change across the metrics our customers actually report on.
- 100% of conversations scored, automatically
- 25% increase in Quality Scores
- 90% time saved on QA monitoring
- 10× faster than spreadsheet workflows
QA every conversation, without increasing the size of your team
Scale quality governance without scaling costs.
Keep Humans in the Loop
- AI coaching from real performance gaps
- Turn insight into measurable improvement
Observe, detect, and improve every AI conversation.
- Detect Hallucinations and missed intents
- Track customer sentiment or frustration over time
- Identify and quantify continuous improvement opportunities
AI agents are live. Do you trust them?
Hallucinations. Off-script answers. Promises your business can't keep. Without observability, every AI conversation is an unaudited brand risk — and you won't know until a customer tells you.
Enterprise-grade security. Independently verified.
Your data stays in region. Encryption at rest and in transit. The certifications enterprise procurement teams already know.
SOC 2 Type II
ISO/IEC 27001:2022
EU AI Act Ready
Cyber Essentials Plus
GDPR
HIPAA
Plugs into your stack. All of it.
Any CCaaS. Any CRM. Any AI agent provider. No lock-in, no compromises — data flows in, intelligence flows out.
See AutoQA on your conversations, in one demo.
Fifteen minutes. Bring your own data and we'll show you what's hiding in plain sight — across human and AI conversations alike.