Call Center QA & Performance Improvement Software - evaluagent

Complete visibility across every agent — human and AI.

Score, analyse, and improve every interaction your contact centre handles.

This is what 100% coverage looks like.

Not promises. Not pitch decks. Measurable change across the metrics our customers actually report on.

QA every conversation, without increasing the size of your team

Scale quality governance without scaling costs.

Keep Humans in the Loop

Observe, detect, and improve every AI conversation.

AI agents are live. Do you trust them?

Hallucinations. Off-script answers. Promises your business can't keep. Without observability, every AI conversation is an unaudited brand risk — and you won't know until a customer tells you.

Enterprise-grade security. Independently verified.

Your data stays in region. Encryption at rest and in transit. The certifications enterprise procurement teams already know.

SOC 2 Type II

ISO/IEC 27001:2022

EU AI Act Ready

Cyber Essentials Plus

GDPR

HIPAA

Plugs into your stack. All of it.

Any CCaaS. Any CRM. Any AI agent provider. No lock-in, no compromises — data flows in, intelligence flows out.

See AutoQA on your conversations, in one demo.

Fifteen minutes. Bring your own data and we'll show you what's hiding in plain sight — across human and AI conversations alike.