Evaluagent Recognitions and Awards

Evaluagent Leads as a Top-Rated Customer Service Platform in G2 Summer 2026 Reports

Evaluagent, a leading provider of quality assurance and conversation intelligence software for contact centers, has once again been recognized across multiple categories in G2’s Summer 2026 report. With a total of 45 badges for the quarter – the most badges yet – it further cements evaluagent’s reputation as a platform of choice for teams looking to leverage automation and insight. Key badges awarded in the Summer 2026 report include: Contact Center Quality…

Evaluagent Named a Top UK Software Company for Third Consecutive Year

23rd February 2026
Evaluagent named a Top UK Software Company for third consecutive year – and ranks #22 for Top Customer Service Products. Contact centre QA specialist climbs from #43 to #17 on G2’s Top UK Software Companies list, and debuts on the Top Customer Service Products list – outranking all category competitors. Evaluagent, the AI-powered Auto-QA and Conversation Intelligence platform...

Evaluagent Ranked #1 in Europe for Contact Center Quality Assurance in Latest G2 Reports

4th December 2025
Evaluagent ranked #1 in Europe for Contact Center Quality Assurance in latest G2 reports. Evaluagent has been awarded a total of 41 G2 badges in the Winter 2026 report – adding a further 3 badges on the last quarter.

Evaluagent Highlighted as a Platform of Choice for QA, Conversation Intelligence and Speech Analytics

2nd October 2025
Evaluagent highlighted as a platform of choice for QA, Conversation Intelligence and Speech Analytics in G2’s Fall 2025 reports. Evaluagent has been awarded a total of 38 G2 badges in the Fall 2025 report. These badges cement evaluagent’s...

Evaluagent Scores Top Ratings in QA, Conversation Intelligence and Speech Analytics

4th July 2025
Evaluagent scores top ratings in QA, Conversation Intelligence and Speech Analytics in G2’s Summer 2025 report. Evaluagent has again been recognized by G2, earning 37 badges in the Summer 2025 report. This recognition reinforces evaluagent’s reputation as a go-to...

Evaluagent Secures SOC 2 Type 2 Status

9th June 2025
Evaluagent announces it has successfully completed its SOC 2 Type 2 certification, affirming the company’s ongoing commitment to the highest standards of security, availability, and confidentiality.

Evaluagent and Phase2 Partner to Revolutionise CX with AI-Powered Quality Intelligence

7th April 2025
Evaluagent and Phase2 partner to deliver AI-driven Auto-QA, Voice of the Customer (VoC), and CX insights, helping businesses bridge the gap and unlock smarter automation, real-time and predictive analytics, as well as game-changing performance...

Evaluagent Recognized as a Leading Platform for QA, Conversation Intelligence and Speech Analytics

25th March 2025
Evaluagent recognized as a leading platform for QA, Conversation Intelligence and Speech Analytics by G2. Evaluagent has been awarded a total of 33 G2 badges in the Spring 2025 report.

Evaluagent Named a Finalist in the British HR Awards 2025

3rd March 2025
Evaluagent is delighted to share it has been named a Finalist in the British HR Awards 2025 in the Culture Initiative of the Year category.

Evaluagent Recognized as a Leading UK Software Company for Second Year in a Row

19th February 2025
For the second consecutive year, evaluagent has made the G2 Best UK Software Companies list, securing a ranking of #43 – one of just 17 companies to retain a place on the list from last year.