The latest from EvaluAgent.

Press releases, awards, and product news from the team.

• News evaluagent leads as a top-rated customer service platform in G2 Summer 2026 reports 23 June 2026
• Press evaluagent Launches Context Engine: AI Quality Assurance that validates whether agents give the right answer 15 April 2026
• News evaluagent named a Top UK Software Company for third consecutive year – and ranks #22 for Top Customer Service Products 23 February 2026
• News evaluagent ranked #1 in Europe for Contact Center Quality Assurance in latest G2 reports 04 December 2025
• News evaluagent highlighted as a platform of choice for QA, Conversation Intelligence and Speech Analytics in G2’s Fall 2025 reports 02 October 2025
• Press evaluagent welcomes AI and contact center pioneer Callan Schebella as advisor to the board 31 July 2025
• News evaluagent scores top ratings in QA, Conversation Intelligence and Speech Analytics in G2’s Summer 2025 report 08 July 2025
• News evaluagent secures SOC 2 Type 2 status 09 June 2025
• News evaluagent and Phase2 partner to revolutionise CX with AI-powered Quality Intelligence 07 April 2025
• News evaluagent recognized as a leading platform for QA, Conversation Intelligence and Speech Analytics by G2 25 March 2025
• News evaluagent named a finalist in the British HR Awards 2025 03 March 2025
• News evaluagent recognized as a leading UK software company for second year in a row 19 February 2025
• News evaluagent awarded 27 badges in G2’s Winter 2025 report 19 December 2024
• News evaluagent rebrands: A bold new look, same core mission 27 November 2024
• Press evaluagent recognized in exclusive “High Growth 50” community 01 October 2024
• News evaluagent recognized as a leading provider for contact center quality assurance in G2 Fall report 26 September 2024
• Press evaluagent joins TechNation’s exclusive Future Fifty in recognition of its scale-up success 12 September 2024
• Press evaluagent positioned as a Strong Contender in the SPARK Matrix for Voice of Customer (VoC) Platform, Q3, 2024 by Quadrant Knowledge Solutions 05 September 2024
• News Introducing The Contact Center Performance Summit: your ticket to the future of customer service 03 September 2024