Webinar: Practical strategies to master Consumer Duty in 2025 and beyond

Published 9 April 2025·1 min read

Keep on top of compliance

Today, customers demand transparency, personalisation, and value, while the FCA is asking for renewed focus on vulnerable customers and evidencing good outcomes. How do you do it all?

James and Simon will be diving into this and more, as they provide strategic insight and pragmatic advice for contact centres in the financial services sector.

Make every conversation count.

See how EvaluAgent helps the smartest contact centres turn quality into intelligence — and intelligence into outcomes.