# Consumer Duty and Quality Assurance Webinar

Published 19 June 2023·1 min read

## A countdown to compliance

The FCA Consumer Duty is a new regulation that will come into effect in the UK on 31st July 2023, but navigating regulation compliance for your contact centre doesn't have to be a headache.

Watch our webinar with leading law firm **Burness Paull** to understand how to tackle consumer duty head on with quality assurance at the heart of putting the customer first.