Consumer Duty and Quality Assurance Webinar - evaluagent
Consumer Duty and Quality Assurance Webinar
Published 19 June 2023·1 min read
A countdown to compliance
The FCA Consumer Duty is a new regulation that will come into effect in the UK on 31st July 2023, but navigating regulation compliance for your contact centre doesn't have to be a headache.
Watch our webinar with leading law firm Burness Paull to understand how to tackle consumer duty head on with quality assurance at the heart of putting the customer first.