# Intercom

Connect Intercom to evaluagent in seconds with our native integration.

## QA every single interaction

evaluagent gives you access to AI-powered QA, automation and conversation intelligence data that can enhance all areas of your contact center - from agent performance, to customer satisfaction, to overall efficiency.

- Analyze across channels
- Fin bot support
- Seamless user syncing
- Granular control
- Secure data handling

### Wide channel support

Get full coverage with our integration that supports the import and analysis of chats, emails, tickets and calls from Intercom. ​

Leave no stone unturned with thorough QA across all your channels.

### Fin bot support

Making use of Intercom's Fin bot? We support the analysis of conversations handled by the Intercom Fin bot, as well as any other third-party bots and AI agents you're using. ​

Compare and QA both your human and digital agents, all in one place.

### Seamless user syncing

Simplify user management with our user sync feature, which automatically keeps your agent information in evaluagent up to date using Intercom records - no need for additional admin.

### Granular control

Take full control of how you analyze conversations, with flexible options for handling multiple-response tickets, internal notes, bot interactions, and ticket assignees (first or last responder).​

### Secure data handling

Gain peace of mind with our best-in-class security, including SOC 2 Type II certification, GDPR compliance, sensitive data redaction, configurable retention policies, and more.

## Get up and running quickly

Integrating Intercom with evaluagent is simple. You decide how much information.

## Quick set up, no stress

Integrating Intercom with evaluagent is easy. In a few clicks, we'll pull in all your conversations - defined by parameters you can customize - on a regular basis.

So you can focus on finding the conversations that are going to make the biggest difference to your CX.

## Built to slot into _your stack._

\
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evaluagent for Zendesk\
See integration

\
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evaluagent for Freshdesk\
See integration

\
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evaluagent for Salesforce\
See integration

\
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Aircall\
See integration

## See it _connected._

Book a 30-minute walkthrough and see EvaluAgent working with your stack.