Careers

We’re on a mission to power a people-first era for contact centers - one where Employee Experience (EX) is prioritized alongside Customer Experience (CX). We plan to take our existing QA and Improvement platform to the next level and become a market-leading Workforce Engagement Platform for fast growth sales and service teams around the globe.

What we offer

• Home-based working: Everyone works remotely in the UK.
• Flexible working hours: Support for flexible working hours to accommodate a healthy work-life balance.
• Enhance your earnings potential with our Performance Related Pay and also Share Options that are available after one year of service. Your dedication will be rewarded with financial benefits and a stake in our company's success.
• Co-working allowance: We pay a home working allowance towards Wi-Fi and heating.
• Pensions contribution: evaluagent will contribute 5%.
• Income Protection for long term sickness and Life Insurance.
• Two company meet-ups Per Year and quarterly team meet-ups in the UK.
• Private health insurance with Vitality: Support for when you need it the most for both physical and mental health support.
• 25 days holiday plus bank holidays: Plus your Birthday off, and the option to buy up to an extra 3 days.
• Working abroad: Work from anywhere for up to 120 days in any 12-month rolling period, by up to a maximum of 6 weeks at a time (incl. holiday days).
• Enhanced sick leave: 4 weeks full pay, 4 weeks half pay on a rolling 12 month basis, after which it will revert to SSP.
• Growth and development: Comprehensive onboarding and ongoing development, including dedicated L&D days and Development OKRs. With in-house coaching and mentoring from experts across the business.
• Volunteer day: Spend the day making a difference in your community.
• Enhanced family leave: For Maternity, Paternity, and Adoption.

Want to join evaluagent?

Check out our open roles today to learn more about us and find the right role for you.